Store F.A.Q
What types of trailer parts do you offer?

At RENTWITHRICKY.COM.AU, we specialize in a curated selection of trailer parts, focusing on essential and high-demand items. For a detailed list of available products, visit our parts store at rentwithricky.com.au/parts-store.

Do you stock parts for all trailers?

Our inventory covers a wide range of common trailer parts, but we don’t source parts outside of what’s currently listed on our website.

What should I do if I order the wrong part?

We do not accept returns for change-of-mind purchases, including instances where parts don’t fit your trailer. Please double-check your requirements before placing an order.

How do I check if an item is in stock?

Stock availability is always up to date on our website. If you're unsure, feel free to contact us for confirmation.

What happens if an item I want is out of stock?

If an item is unavailable, we recommend checking back soon as we regularly update our inventory.

What payment methods do you accept?

We currently accept credit card and cash payments only.

Do you provide shipping for trailer parts?

Yes, we offer reliable shipping services for all items purchased from our parts store. Rates and delivery times may vary based on your location and order size.

How long does it take to receive my order?

Orders are usually processed within 1-2 business days. Shipping times vary based on your location, but we aim to deliver as promptly as possible.

Can I cancel my order?

Orders can be cancelled prior to processing. Once an order has been shipped, cancellations are not possible.

Do you offer guarantees on your products?

All our products are covered under ACL.

Do you provide installation services?

No, we don’t offer installation. However, we can suggest reputable local installers if needed.

Can I request a part that isn’t listed?

Of course! If you’re looking for a specific part not currently in our inventory, feel free to email us at [email protected]. We’ll review your request and let you know if it’s something we can look into for you.

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