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1. Rental Terms
2. Shop Terms
3. Tracking Terms

Terms and Conditions (TOC) for Rentals

1. Agreement Overview

By renting a trailer from Ricky D’s Trailer Rentals (ABN: 27 327 267 330) (“the Company”), you (“the Hirer”) agree to the following terms and conditions. These terms are binding upon acceptance during the online booking process via rentwithricky.com.au.

2. Rental Period and Charges

• Bookings are charged in 24-hour increments, irrespective of the usage duration within this time frame.

• Discounts may apply for longer rental periods.

• The rental period begins at the agreed pick-up time and ends at the agreed drop-off time. Late returns will incur additional charges.

3. Hirer Responsibilities

The Hirer must:

• Use the trailer solely for its intended purpose and in compliance with all road and safety regulations.

• Return the trailer in the same condition as received, excluding normal wear and tear.

• Ensure the trailer is properly secured at all times when not in use.

• Not sublet, transfer, or allow unauthorized persons to operate the trailer.

4. Permitted Use and Restrictions

The Hirer agrees to the following usage restrictions:

• The trailer must only be towed by a registered vehicle equipped with a functioning tow bar that meets the trailer’s weight specifications.

• The trailer must remain connected to the towing vehicle at all times when in use. It must not be detached and used for standalone purposes.

• The trailer must not be used on unsealed, off-road, or non-maintained roads unless prior written permission is obtained from the Company.

• The trailer must not be overloaded beyond its specified carrying capacity. Overloading will void all coverage options.

• Prohibited uses include but are not limited to: towing in flood-prone areas, misuse, or illegal activities.

5. Damage, Loss, and Theft

• The Hirer is fully liable for any damage, loss, or theft of the trailer during the rental period, irrespective of fault.

• In the event of theft, the Hirer must immediately report the incident to the police and provide a copy of the police report to the Company within 24 hours.

• The cost of repairs or replacement will be billed to the Hirer. If payment is required, the Hirer agrees to pay the amount within 14 days.

6. In-House Damage Coverage Options

The Company offers in-house coverage tiers to reduce the Hirer’s financial liability during trailer rentals:

1. Basic Cover ($9.99 per rental):

   • Includes coverage for accidental damage repairs up to $100.

   • Covers minor repairs like plugs, bulbs, or side markers.

   • Ideal for short rentals or minimal-risk situations.

2. Standard Cover ($49.99 per rental):

   • Includes coverage for accidental damage repairs up to $200.

   • Covers single tire replacements, minor metalwork fixes, or ramp repairs.

   • Recommended for renters seeking balanced protection.

3. Premium Cover ($199.99 per rental):

   • Includes coverage for accidental damage repairs up to $1,500.

   • Comprehensive coverage includes structural repairs, multiple tire replacements, door replacements, and more.

   • Perfect for long-term rentals or higher-risk scenarios.

The chosen coverage tier must be selected at the time of booking. Coverage excludes:

• Intentional or negligent damage.

• Theft due to insufficient security measures.

• Misuse or use outside the permitted scope outlined in Section 4.
  Please check out our insurance information page for further breakdown – click here

7. Incident Reporting and Evidence Collection

To ensure swift resolution of any incidents, the Hirer must:

• Immediately Notify the Company:
  Report any damage, theft, or accidents involving the trailer as soon as it occurs.
  Contact the Company at [email protected] or via other provided communication channels.

• Document the Incident:

  • Photographs: Clear images of the damage, surroundings, and other vehicles involved (if applicable).

  • Details: Record dates, times, and precise locations of the incident.

  • Witness Statements: If possible, collect contact details and statements from witnesses.

  • Police Report: For theft or major accidents, the Hirer must file a report with the police and provide a copy to the Company within 24 hours.

• Secure the Trailer:
  In case of damage or mechanical failure, the Hirer must take reasonable steps to protect the trailer from further harm until it is returned to the Company.
  For theft, the Hirer must provide evidence that the trailer was properly secured (e.g., photographs of locks or chains in use).

Failure to comply with these requirements may result in the Hirer being fully liable for damages or losses.

8. Liability

The Company shall not be liable for:

• Any injury, loss, or damage suffered by the Hirer, third parties, or property due to the use or misuse of the trailer, including any consequences of improper loading, overloading, or failure to adhere to road safety regulations.

• Any delays, cancellations, or inconveniences caused by mechanical failure, accidents, or unforeseeable events beyond the Company’s control.

• Any costs incurred as a result of traffic violations, fines, or toll infringements during the rental period.

The Hirer assumes full responsibility for any loss, damage, or injury caused while the trailer is in their possession, except in cases where the Company is proven to be grossly negligent.

9. Cancellation Policy

• Cancellations made more than 48 hours prior to the rental period will receive a full refund.

• Cancellations within 48 hours may incur a cancellation fee of 50% of the booking amount.

10. Contact Information

For inquiries or assistance, please contact:

• Website: rentwithricky.com.au

• Email: [email protected]

11. Acceptance of Terms

By completing the booking process, the Hirer acknowledges and agrees to these terms and conditions, including all financial and legal responsibilities outlined herein.

Terms and Conditions (TOC) for Purchases

1. General

These Terms & Conditions govern your purchase of goods through Ricky D’s Trailer Rentals’ online shop. By purchasing from our shop, you agree to the terms outlined below. This policy complies with Australian Consumer Law (ACL).
ABN: 27 327 267 330
Contact Email: [email protected]

2. Pricing and Payment

• All prices are listed in AUD (Australian Dollars) and include GST unless otherwise stated.

• Payments are securely processed via [Payment Gateway Name, e.g., PayPal/Stripe].

• Orders are only confirmed once payment is received in full.

3. Shipping and Delivery

• Shipping costs are calculated at checkout based on your location and selected delivery method.

• We aim to dispatch orders within [2] business days of purchase. Delivery times may vary depending on your location and shipping provider.

• We are not liable for delays caused by external factors such as carrier issues or natural events.

4. Returns and Refunds

Our refund and return policy complies with Australian Consumer Law:

• Change of Mind: We do not offer refunds or exchanges for change-of-mind purchases unless required by law.

• Faulty or Damaged Items: If an item is faulty, unsafe, or significantly different from its description, you are entitled to a remedy, including a refund, replacement, or repair.

  • To initiate a return, please contact us at [email protected] with proof of purchase and a description of the issue.

• Eligibility: Items must be returned within 30 days of delivery, in their original packaging and condition unless faulty.

• Non-Returnable Items: Customized items or items on clearance are not eligible for return unless faulty.

• Return Costs: Customers are responsible for return shipping costs unless the item is faulty or not as described.

5. Consumer Guarantees

This policy does not exclude or replace your rights under Australian Consumer Law. If goods fail to meet consumer guarantees, you are entitled to a remedy.

6. Product Descriptions

• We strive to ensure product descriptions, images, and specifications are accurate and up to date.

• Variations in color or appearance may occur due to screen settings or manufacturing differences.

7. Limitation of Liability

• We are not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products, to the extent permitted by law.

8. Amendments

We reserve the right to update these Terms & Conditions at any time. Changes will be effective upon posting to this website.

9. Contact Us

For questions about our Terms & Conditions or for assistance with your order, please contact us at:
Email: [email protected]

Terms and Conditions (TOC) – Ricky D’s Trailer Trackers

1. Introduction

Welcome to Ricky D’s Trailer Trackers. By purchasing a tracking device and subscription, you agree to these Terms and Conditions.

2. Subscription Plans

• Monthly Plan: $14.99 per month
• Yearly Plan: $110 per year ($9.17 per month equivalent)
• Payments are processed via Credit Card which is processed by Stripe.
• Subscriptions auto-renew unless cancelled before the renewal date.
• Both Plans are for 12 months – if you choose monthly and fail to pay for 1 month or 30 days, you possibly will be charged a fee.

3. Account Creation & Device Assignment

• Upon purchase, Ricky D’s Trailer Trackers will create a Telematics Guru (TG) account for the customer using their email.
• The purchased tracking device will be pre-assigned to their TG account before shipping.
• Customers will receive an email with login details and instructions to access their tracker.

4. Device Usage & Ownership

• Tracking devices are purchased
• Users must not tamper with or misuse the tracking devices.
• Ricky D’s Trailer Trackers is not responsible for inaccuracies due to network or GPS limitations.

5. Third-Party Software (Telematics Guru)

• Tracking services are powered by Telematics Guru (TG).
• By using our service, users agree to TG’s terms and privacy policy.
• TG handles data processing, and users should review their policies here.

6. Data Collection & Privacy

• Location data is collected for tracking purposes.
• Data is stored securely and shared only with authorized parties.
• Refer to our Privacy Policy for more details.

7. Cancellation & Refunds

• All Subscriptions are for 12 months – if you cancel before the 12 months you will be charged the remaining amount
• Faulty devices may be replaced under warranty.

8. Liability & Compliance

• Ricky D’s Trailer Trackers is not liable for misuse of tracking data.
• Users must comply with Australian privacy laws regarding GPS tracking.

Terms and Conditions (TOC) – Ricky D’s Trailer Trackers

1. Introduction

Welcome to Ricky D’s Trailer Trackers. By purchasing a tracking device and subscription, you agree to these Terms and Conditions.

2. Subscription Plans

• Monthly Plan: $14.99 per month
• Yearly Plan: $110 per year ($9.17 per month equivalent)
• Payments are processed via Credit Card which is processed by Stripe.
• Subscriptions auto-renew unless cancelled before the renewal date.
• Both Plans are for 12 months – if you choose monthly and fail to pay for 1 month or 30 days, you possibly will be charged a fee. If you continue to fail to pay, after 6 weeks non payment your account will be cancelled and you will be charged the remaining months left on your account to finish off the 12 months.

3. Account Creation & Device Assignment

• Upon purchase, Ricky D’s Trailer Trackers will create a Telematics Guru (TG) account for the customer using their email.
• The purchased tracking device will be pre-assigned to their TG account before shipping.
• Customers will receive an email with login details and instructions to access their tracker.

4. Device Usage & Ownership

• Tracking devices are purchased only from rentwithricky.com.au
• Users must not try other sim cards in the device as this will cause problems.
• Users must not tamper with or misuse the tracking devices.
• Ricky D’s Trailer Trackers is not responsible for inaccuracies due to network or GPS limitations. 

5. Third-Party Software (Telematics Guru)

• Tracking services are powered by Telematics Guru (TG).
• By using our service, users agree to TG’s terms and privacy policy.
• TG handles data processing, and users should review their policies here.

6. Data Collection & Privacy

• Location data is collected for tracking purposes.
• Data is stored securely and shared only with authorized parties.
• Refer to our Privacy Policy for more details.

7. Cancellation & Refunds

• All Subscriptions are for 12 months – if you cancel before the 12 months you will be charged the remaining amount
• Faulty devices may be replaced under warranty.

8. Liability & Compliance

• Ricky D’s Trailer Trackers is not liable for misuse of tracking data.
• Users must comply with Australian privacy laws regarding GPS tracking.